Safe2Deliver (TM)

Safety is a two-way street. Vulnerable clients need to feel safe to interact with your people. And your people need to feel safe to deliver.

Making it safe for clients means:

• Trauma Competent staff (not just “informed”), processes, collateral and management.

• A culture that is on a trauma-competent journey.

• Cultural competence.

Making it safe for your people means:

• Communication and flagging protocols.

• Operational awareness capability building.

• Deescalation training.

• Supervision and reflective practice processes and culture.